Frequently Asked Questions

We offer professional building cleaning for private and commercial customers. This includes routine cleaning, office cleaning, window and glass cleaning, deep cleaning, post-construction cleaning, stairwell cleaning, and individually agreed cleaning services.

Our service area covers Wiesbaden, the Rheingau and the surrounding regions. We're happy to check individually whether we can also serve your location.

Yes. We serve private customers as well as businesses, offices, practices, hotels, restaurants, stairwells and other commercial properties.

Yes. You can contact us at any time without obligation. Once we've clarified the scope of service you need, you'll receive a transparent quote.

The cost depends on various factors, such as the size of the property, the level of soiling, the service required and how often cleaning takes place. That's why we prepare individual quotes.

Yes. A site visit is particularly useful for larger properties or those requiring regular cleaning. It allows us to better estimate the actual effort involved and prepare a suitable quote.

No. The agreed scope of service and the corresponding costs are set out transparently.

Depending on your needs, cleaning can take place daily, several times a week, weekly, or at individually agreed intervals.

Yes. For commercial customers, we coordinate visit times individually so that normal business operations are affected as little as possible.

Yes. Together we determine which areas are cleaned, what work is required, and at what intervals it should be carried out.

Yes. Depending on the job, glass surfaces, window frames, sills and other accessible areas can be cleaned. The exact scope is agreed in advance.

Yes. We also handle the cleaning of larger glass surfaces and window installations, provided they can be safely accessed.

Yes. In addition to one-off jobs, regular cleaning intervals can also be arranged.

Deep cleaning involves a more intensive clean than routine cleaning. It's suitable, for example, for heavier soiling, after long-term use, or when a particularly thorough clean is required.

Yes. We carry out construction and post-construction cleaning, removing dust and typical residue after building, renovation or refurbishment work.

Yes. Appropriate insurance cover is important for professional cleaning work. Details can be clarified as needed as part of a quote or a working relationship.

Your satisfaction matters to us. If something wasn't carried out as agreed, please contact us promptly. We'll review the situation and find a suitable solution.

No. By prior arrangement, cleaning can also take place when you're not personally on site.

For recurring contracts, secure access arrangements can be agreed individually. We handle keys and access details responsibly and confidentially, as a matter of course.

This is agreed individually. On request, we can bring the required cleaning products and materials ourselves.

Yes. For properties with special requirements, we align cleaning procedures, products and intervals with the agreed hygiene concept.

Yes. You can book us for one-off jobs as well as recurring cleaning work.

Yes. Every property is different. That's why services, cleaning intervals and priorities can be put together individually.

After your enquiry, we review the key details. Once all the necessary information is available, we'll prepare your individual quote as quickly as possible.

That depends on the size of the property, the scope of service required and how often cleaning takes place. For properties in Wiesbaden, we're happy to prepare an individual, no-obligation quote.

Costs depend on property size, cleaning interval and the scope of service required. After a brief conversation or site visit, you'll receive a transparent quote.

For recurring contracts within a 30 km radius of our Wiesbaden or Oestrich-Winkel locations, we don't charge additional travel costs. For more distant locations, we communicate any possible travel costs transparently in advance.

Our focus is on Wiesbaden, the Rheingau and the greater Mainz area. We're also happy to take on properties outside these areas, by arrangement.

Yes. Mainz is part of our service area. We serve businesses, property managers and private customers there from our Wiesbaden and Oestrich-Winkel locations.

Yes. We handle window and glass cleaning both as a one-off and at regular intervals, for private customers and commercial properties.

Yes. Regular office cleaning is one of our core services. We coordinate cleaning times and intervals individually with your business operations.

We do our best to accommodate short-notice enquiries as quickly as possible. Actual availability depends on our current workload – just get in touch.

Yes. Especially for larger properties or those requiring regular cleaning, we recommend a free site visit to realistically assess the work involved.

Yes. We create individual cleaning concepts tailored to your property, your operations and your requirements – rather than off-the-shelf standard packages.